Guests and Phone Usage Policy
- Jessica Ford LLC does not allow guests photography and/or beauty servicing area (hair, makeup, styling). Only the person that is receiving service is allowed. Guests are welcome to wait in their vehicle.
- Children under the age of 13 MUST have and adult present.
- Clients that require special accommodations due to mental/physical disability, feel free to contact us prior to booking so that arrangements can be made.
- To provide you with the best quality service and desired look, we ask that you keep you phone usage at a minimum.
Deposits and Payments
- Jessica Ford Beauty LLC does not accept cash or Cash App payments. However, we do accept major credit cards and PayPal. In
- A deposit is required for all appointments. (Deposit amounts are listed in each service description.) Deposits are non-refundable.
- Once you have scheduled an appointment, you will receive an invoice for requested services within 24 hours via text or email.
- Scheduling link provided should be used for future payment of remaining balance for service.
- Remainder balance must be paid BEFORE services are provided.
- Jessica Ford does not offer refunds for services.
Refunds
Jessica Ford LLC DOES NOT provide refunds. In the case of an emergency, it is at the discretion of JF to refund client.
Late Arrivals, Cancellations, and No-Shows
- If you are more than 10 minutes for your appointment, you will be charged a $25 late fee. After that there will be a $10 fee added for each 10 minute interval that you are late. If you are more than 30 minutes late, your appointment will be canceled.
- Cancellations must be done 24 hours before appointment unless you've experienced a sudden emergency.
- No-Shows result is automatic indefinite termination of services and a charge for $75 no-show fee on debit card on file.
- Reinstatement of services and refunds are at the discretion of The Ford Company.
Appointment Guidelines
- Jessica Ford LLC provides all products to complete the desired look.
- Clients that require special accommodations, please contact us,
- To get accurate foundation matching, when booking, a photo is required (without filter)
- Come to your appointment with your face cleaned and free of oils and products.
- Come to your appointment planning to stay the full duration of service(s). MUA will not rush through services.
- Jessica Ford LLC does not provide waxing services. For the best brow results, come with eyebrows groomed.
- MUA will show progress to get approval of the overall look.
- There is no set time in which MUA has to give you the opportunity to review. MUA will provide opportunity when he/she has reached a stopping point that works best for their technique.
- When given the opportunity to review your, this is also the time in which you will have the opportunity to request changes.
- Any changes or additions desired that are not included selected makeup package, extra charges may be applied.
Skin Care
Jessica Ford LLC takes pride in ensuring that your skin care comes first. MUA reserves the right to refuse services should you have extreme breakouts, open cuts, wounds, pimples, or any other skin condition that pose potential infection or irritation to your skin.
Inspired Looks
If provided an image of inspiration for your service, Jessica Ford LLC cannot guarantee the exact duplication of the look provided. However, the makeup artist will provide you with a look that closely resembles desired application.
Photo Sessions
The terms of this service are discussed upon booking. Should you have any questions or concerns, feel free to contact us.
Service Turnarounds
- Though we try our best to provide our clients with their visuals as soon as possible, basic service turnaround is standard 7-14 Business Days.
- Turnaround timeframe starts the day after the photos are selected for edits. Editor does not start on edits the day of shoot. Please note that turnaround times do not include weekends.
- However express turnaround options are available for $50 priority fee.
Weddings and Maternity Sessions
Wedding and Maternity Sessions are considered to be exclusive sessions. There is a limited number of sessions annually. Because of the waiting list, it is recommended to submit your request early. All submissions may not be approved. You will receive a response via provided email. Once approved a consultation will be scheduled. A consultation fee of $50 will be due on or before day of consultation.
Special Events
On rare occasion, Jessica Ford provides photography services for special events. Prices vary according to event type and timeframe of event.
Extreme Weather
In the extreme hot and cold months there will be a nature fee applied for services performed outside.
Communication
Jessica Ford LLC will no longer use Facebook Messenger as a form of communication. All correspondence should be sent via email, text, or phone. Please note that The Ford Company will reply to voicemails, emails, and text inquiries within 48 hours. In the event of a high priority matter or if you need immediate assistance please call before using any other method.
Communication Etiquette
Jessica Ford LLC strives to remain professional and respectful when providing our clients with quality customer service. The Ford Company will not respond to rhetorical and belligerent inquiries. JF will not respond to any hostile, unprofessional, or demanding correspondence.
Termination of Services
Jessica Ford LLC reserves the right to terminate services at anytime should client become a nuisance, rude, intolerable, etc. Failing to abide by the standard policy and procedures or client contract will result in termination of services. NO REFUNDS will be given at time of termination.